Very nice of you Linda, to have sent me a picture of you wearing a Chiwit Design backpack, I am really curious about our customers and about how they use our handmade leather bags and accessories, wouldn’t you be? To be able to retail our crafts online is great, we currently have customers, passionate about handmade crafts, in over 20 countries in the world, it’s a good feeling to be able to connect with individuals living in a totally different place, environment and society.
Having said that, I also sometimes miss the personal contact with my customers; Chiwit Design customers are of a special breed, they are unique people, that’s why they purchase unique handmade items; they are usually very funny and easy going just like we are; in some cases, even if just online, we become good friends with our customers; I actually used to say “Consider me your leather man friend” when I first started in the handmade leather crafting business; wouldn’t you want to have a leather crafter friend that you can call up anytime you might need some custom made bag or accessory? Well, many people do and we love to help!
Linda lives and rides in the UK, she’s received her backpack and this is the first message she’s sent me on receiving her brand new crafted rucksack:
“Hi Andrea, Hope you are well. I received my backpack today and just wanted to let you know that it’s absolutely gorgeous, thank you so much. I’m sure I’ll be asked about it when I use it and I will be recommending you, not only for the quality but the speed in which it arrived and of course your communications. Thanks again. Linda x”
I must say that if it wasn’t for this kind of comments I am not sure we would still be in business, we find them highly motivating and … we don’t do what we do to pay the mortgage.
I quickly replied to her asking for a picture, it’s not usual of me, in fact I have never done it, but Linda sounded really cool in the communication we’ve had and I felt like I could ask. And here is the picture with some more comments:
Hope you are well.
Have used my backpack a few times now and have had a lot of nice comments about it. I’ve passed your details on, so I hope you get some orders.
I’ve enclosed a pic taken yesterday, of me sitting on my new trike..with pack, lol.
It was the trike’s first proper outing since I’ve had her converted from a bike. We both had a good time. (I’d owned her as a bike for 12 years and been riding for nearly 40 years). The pic was taken at a bike rally in Derbyshire.
Thank you Linda, I wasn’t really expecting such a cool trike bike, it’s really cool! I really hope you’ll keep on having a great time and thanks for referring us to others, we’d love to make more Chiwit Design BackpacksFiled under Announcements, Your opinion | Tags: backpack, campsites, custom leather, custom make, Derbyshire, handmade leather backpack, leather backpack, leather crafting, motorcycle backpack, riding, trike, trike bike, trike picture | Comment (0)
One more custom job has won the like of a fully satisfied customer in Australia.
Matthew Gilbert from Victoria Point West in Queensland, purchased 2 custom leather wallets 2 weeks ago and just sent me the following message, which make me feel more than delighted, of course. If it wasn’t for this kind of comments, I am not sure I would still be doing what I do.
I have received my package on 15 September with no problems. My first impression of your work was WOW!!! You are truly a gifted craftsman and I believe that your work far exceeds your description and photos on your listings.
Your stitching and lacing skills are by far the best I have seen, you simply cannot get custom leather work like this in Australia, I guess over here it is somewhat of a dying craft unfortunately, but what is good for you is that I have given you 5 stars all round on my feedback and I have saved your details as a seller and more than likely will purchase more of your work in the future. Also I know plenty of bikers and given their liking for custom made gear I will happily pass on the eBay details so they can get in contact with you if they wish. One question, do you think you could do that lacing around my wallets on the edges of a motorcycle vest??? That would look so cool and unique I think.
Take care and kind regards,
I have sent Matt a reply of course but I’d like to make it public too. I can also make braided custom biker leather jackets; I have only had a couple as custom jacket orders so far, I might post the pictures one of these days.
Take care you all and please keep on send me feedback, it’s the gas that makes me ride this beautiful road of life.
AndreaFiled under Inspiring, Reviews, Your opinion | Tags: Accessories, artisan, biker wallet, braided wallet, chain wallet, custom leather bag, custom make, ebay, handmade, harley, leather, leather crafter, leather work, trucker wallet, wallet | Comments (2)
Do you roll your own cigarettes? Let’s find out what rolling tobacco brands are popular and why. Submit your favorite tobacco brand(s) and see the live results.
This poll was created by Andrea at Chiwit DesignFiled under Your opinion | Tags: brands, favourite, poll, popular, results, rolling, tobacco | Comment (0)